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Popular questions

We deliver photography and other services the day after your shoot. Complex services like Video and virtual staging may take up to 48 hours. As soon as the service is complete, you’ll receive and e-mail/SMS notification notifying you that your media is available to download.

The download link will also be available in your Agent Dashboard for each appointment.

The purchasing agent can use the photos to promote the listing/brand, but cannot offer them to a third party without first contacting XLREphotography.

The amount of time spent on an appointment is largely dependent on the size of the property and the types of services you order Photography, 3D Matterport tour, and Aerial drone usually take 60-90 minutes per 1,500 sqft. After your booking confirmation you will be notified of an estimated on-site time.
Click HERE to download our Pro Shoot Checklist.
Yes, we are both bonded and insured. We carry a $1,000,000 bond through Old Republic Title Insurance Company and have insurance coverage with NEXT Insurance Company.


We do not limit each appointment to a set number of photos. The number of photos will depend on the overall size and complexity of the property. We will take as many photos is required to showcase your unique selling features. Most real estate listing provide between 35-60 photos of the property.

Virtual Tours

A virtual tour is created by stitching together a series of photos taken from different angles to create a 360-degree view. This can be done with software or with special equipment that captures the images. The finished product can be embedded on a website, or it can be viewed as a standalone video. It’s a great way to give potential buyers an idea of what the property looks like and how it feels to walk through it.
Homes with ADUs and other related structures such as in-laws or granny flats often require a separate scan to be created.
The Matterport Spaces for a property listing will be kept active and online for 6 months, after which they will be archived and can be re-activated for a $75 fee.

Drone Services

All our pilots have current and active licensing with the (FAA). You cannot hire an unlicensed drone pilot for photos. Doing so would be illegal and put both you and the pilot at risk of serious penalties. The Federal Aviation Administration (FAA) requires all drone pilots to be licensed flying for commercial purposes. Failing to obtain a license can result in fines of up to $10,000. If you’re caught hiring an unlicensed drone pilot, you could also be liable for any damages or injuries that occur as a result of their flying. So it’s simply not worth the risk – make sure to only work with licensed drone pilots who can show you proof of their certification.


We know that life happens, which is why we’re here for you. If your schedule changes on the fly at least 24 hours before an appointment or cancellation- notify us so it can be rescheduled accordingly! There are no additional fees if cancellations happen within this time frame–but don’t wait too long because our staff needs to stay productive too!

Cancellation Fees:
Appointments canceled or rescheduled within 24 hours of the appointment time are subject to a $100 cancellation fee. However, we offer some relief in case of bad weather! If you give us at least 2 hours notice before your shoot starts, then there will be no charge.

Rescheduling Fees:
We offer customers the convenience of rescheduling an appointment one time at no charge, any additional requests may incur a $50 fee.

Virtual Services

Virtual staging is a process of using computer-generated images to create a realistic representation of what a room or space could look like. This can be used for both interior and exterior spaces, and can be particularly useful for real estate agents or home sellers who want to give potential buyers an idea of what a property could look like staged.

The advantage of virtual staging over traditional staging is that it can be done without the hassle and expense of bringing in physical furniture and accessories. It also allows potential buyers to see how a space could be arranged to suit their needs and taste.

If you want to create a more immersive experience for your clients, why not have the entire 3D walkthrough tour virtually staged? If you just need individual photos staged we can take care of that too!

Property Websites

Yes, absolutely! You can find this link in your Agent Dashboard, under the Website tab, and choosing “Stats.”

YES! Why go through all the hassle when you can just order a Property Website from us and we’ll do the rest!You can have a professional looking website without the hefty prices. Just send us links to any photos you want on your property and we will host them for free.

Our company has many customers who hire their own photography team but still want an attractive site with our Property Websites at very affordable rate.

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